Global Relationship Manager

Location: Aldie

Global Relationship Manager Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform ther tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at  and on Linked In, You Tube, X, and Facebook.

Job Description Responsibilities:
Develop and maintain relationships with CPG sales organizations and create effective go-to-market strategies to drive growth. Develop data strategies that inform effective promotional planning and execution, ensuring optimal outcomes for clients. Lead the development of industry insights capabilities to enhance client value and inform business decisions. Collaborate with senior leadership in Sales and Operations to build momentum for new deals and ensure successful deal conversion.

Project manage the resolution of internal cross-functional client issues, driving timely and effective responses. Develop and implement a growth strategy that focuses on both financial gain and customer satisfaction. Promote a culture of trust, respect, and transparency within both the team and client relationships. Conduct research to identify new market opportunities and customer needs in Deductions recovery, building an efficient recovery process.

Identify improvement opportunities to optimize processes, reduce costs, and increase client value, fostering an innovative mindset. Translate high-level strategies into executable plans that drive business success and customer satisfaction. Build and manage collateral requirements for client meetings, coordinating with key teams like Sales, Operations, and Digital. Perform SWOT analysis, due diligence, and financial assessments to gauge business impact for potential new clients.

Foster a transformation mindset, identifying automation and process improvement opportunities to increase operational efficiency. Mentor and develop a highly motivated, enthusiastic, and skilled team, driving growth and fostering a culture of continuous improvement.

Qualifications Bachelors
- Commerce, Bachelors
- Economics, Bachelors
- Finance, Masters
- Business Administration, Masters
- Business Analytics

CertificationsITIL Foundation Certificate in IT Service Management
- Axelos Axelos Required  Skills Business Consulting, Client Relations, Customer Relationship Management (CRM), Global Business Strategies, Supplier Relationship Management Language English , English (Required)
Language Proficiency
-Proficient - C2

Additional

Job Location
-Job Type Regular Master  Skill List
-Relationship Management Remote Type
-Hybrid Work Shift
-Day Job (United States of America)
The approximate annual base compensation range for this position is:165,300 to 235,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises…