IT Operations Administrator

IT Contract Operations Administrator

Title:

IT Contract Operations Administrator

State Role

Title:

Procurement Officer II

Hiring Range: $80,000 - $90,000

Pay Band: 5

Agency: VA Information Tech Agency

Location:

VA Information Technologies

Recruitment Type:
General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as an IT Contract Operations Administrator with the Statewide Sourcing & Category Management Directorate. The IT Contract Operations Administrator provides operational, analytical, and administrative support to the Category Management team in the administration of complex statewide technology contracts and strategic procurement initiatives that support agencies and public bodies throughout the Commonwealth of Virginia.

Working under a Category Manager, this position supports the full contract lifecycle by performing contract administration duties, maintaining accurate and complete information in multiple supply chain systems, assisting with supplier and customer communications, and ensuring contract documentation remains accurate, complete, and compliant with Commonwealth policies and procedures. Primary responsibilities include preparing contract modifications, executing contract renewals, maintaining contract records within eVA and Cobble Stone, reviewing supplier pricing submissions and comparing pricing files, validating contract information, tracking contract activities, and preparing reports that support procurement decisions and ensure contract compliance throughout the contract lifecycle.

The position will also address contract compliance issues and ensure timely reporting and adherence to contractual requirements by the suppliers. The incumbent plays a key role in maintaining the integrity of statewide technology contracts and supporting the timely execution of contract management functions. Responsibilities also include preparing training and outreach presentations and meeting materials, responding to customer inquiries, coordinating meetings and supplier communications, tracking action items and project deliverables, and assisting with strategic sourcing initiatives and other special projects.

The incumbent will provide responsive, high-quality administrative and operational support while interacting professionally with executive leadership, agency customers, suppliers, and internal stakeholders. The position requires the ability to build effective working relationships while exercising sound judgment, professionalism, and excellent customer service in a collaborative team environment. The position also supports continuous improvement efforts by assisting with the development and documentation of standard operating procedures, identifying opportunities to improve administrative processes, and utilizing Microsoft 365 applications, contract management systems, and emerging productivity technologies to improve efficiency and service delivery.

The successful candidate is intellectually curious, enjoys learning new skills, seeks opportunities to improve processes, embraces new technologies, and takes ownership of delivering high-quality work. This role supports a dynamic and fast-paced procurement environment where priorities may shift based on contract activities, supplier requests, agency needs, and strategic initiatives. The successful candidate must be highly organized, adaptable, and capable of managing multiple assignments while maintaining exceptional attention to detail and accuracy.

As experience is gained, the incumbent will assume increasing responsibility for supporting procurement initiatives while developing expertise in public procurement, statewide technology contracting, and category management. This position offers an excellent opportunity for an individual interested in building a long-term career in public procurement, contract administration, and category management through hands-on experience supporting complex statewide technology contracts, strategic sourcing initiatives, supplier engagement, and continuous process improvement.

The role provides meaningful professional development…