Business Operations & HR Manager

Business Operations & HR Manager Brambleton Community Association Brambleton, Virginia, United States About this position

About Brambleton Community Association

Brambleton Community Association (BCA) is a developing, large-scale planned community located in Northern Virginia with over 6,500 settled units. The community will grow over the next several years to over 7,600 units to become Loudoun County's largest homeowners’ association. BCA is proudly managed and operated by its own professional staff who is setting the standards for community lifestyles, operations, and administration.

We are looking for professional team players who desire to work with a forward-thinking, goal-oriented group who is ready to serve the community of Brambleton.
Brambleton Community Association is an Equal Opportunity Employer and EEOC Compliant.

About the role
The Business Operations & Human Resources Manager manages the Association’s human resources administration, payroll and benefits coordination, office operations, technology administration, insurance administration, risk management records, and internal business support systems. This position supports staff, strengthens operational efficiency, promotes regulatory compliance, and helps maintain a positive organizational culture through consistent administration of policies, procedures, systems, and programs.

What you'll do

• Manage human resources administration, including recruiting, onboarding, employee records, benefits coordination, employee relations support, retention initiatives, personnel documentation, and offboarding.
• Maintain personnel policies, employee handbook updates, HR forms, personnel files, training records, certifications, and compliance documentation.
• Monitor and support compliance with applicable employment laws, Association policies, records retention requirements, confidentiality expectations, workplace safety practices, and administrative procedures within assigned areas of responsibility.
• Coordinate payroll administration, including timesheets, leave tracking, employee status changes, benefits deductions, and communication with payroll and benefits vendors.
• Coordinate employee training, professional development programs, certifications, safety training, and required compliance training.
• Oversee day-to-day office operations, including office equipment, phones, copiers, postage systems, supplies, office vendors, and administrative support functions.
• Administer Association technology systems, including hardware and software inventories, licensing, renewals, user access management, cybersecurity training coordination, vendor coordination, and technology replacement planning.
• Coordinate Association insurance programs, including policy administration, certificates of insurance, renewals, claims documentation, incident reporting, risk management records, and related reports for internal and external review.
• Support annual budgeting and financial administration for assigned business operations, including tracking administrative expenses, reviewing invoices, monitoring renewals, maintaining vendor contract documentation, and preparing budget-related information for the General Manager.
• Develop, maintain, and improve administrative procedures, forms, templates, records management practices, and standard operating procedures.
• Assist with organizational planning, business administration, process improvement initiatives, special projects, and cross-departmental coordination as directed by the General Manager.
• Provide guidance, training, and coordination to administrative support staff or assigned team members as directed, including helping establish priorities, documenting procedures, supporting accountability, and promoting consistent service standards.
• Support clear communication, consistent administrative practices, employee engagement, process improvement, and alignment with Brambleton’s mission, goals, and service standards.
• Provide backup support for front-office operations and resident service functions as needed.
• Maintain required licenses, certifications, and continuing education applicable to the position.
• Perform other duties as assigned.

Qualifications

Know…