Office Administrator

Office Administrator

Virginia Central Quotes - Glen Allen, VA 23060

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.

Our vision is to add 30-35 branches a year, while staying true to our Company values.

We are looking for a highly organized and motivated Project Coordinator to support our operations. This role is essential in managing the flow of inventory, coordinating with vendors and contractors, and scheduling to meet project deadlines. The ideal candidate will thrive in a fast-paced environment and possess strong communication and problem-solving skills.

Essential Job Functions:

• Coordinates, participates, and manages all project management documentation internally and externally.
• Take-offs and product training to acquire industry knowledge.
• Assists lead project manager with clientele support, including but not limited to construction & project schedules, inventory management, and communication internally & externally.
• Process, expedites & follow through with orders for clients.
• Monitors project execution from shipment to warranties, coordinates issues with damage, missing products & delivery service failures.
• Processes RGA/RMA, Credit Memos, Freight Claims, Pick-Up, Storage and any other affiliated tasks associated with post shipment.
• Works with shipping companies, manufacturers and jobsites for freight issues & special delivery requirements.
• Warranty support between manufacturer and clientele.
• Prepares and distributes weekly expediting reports.
• Coordinates any additional materials needed.
• Provides O&M manual for all projects, listing warranties for all products provided.
• Assist with quotations, inside sales and new business development.
• Summary & Consolidating billing for projects, based on customers' requirements.
• Acts as team lead on small projects.
• Ability to develop and maintain positive relations with customers, coworkers, and supervisors.
• Demonstrates critical thinking and problem-solving skills.

Qualifications:

• 1-year customer service experience.
• Associate's degree required;
  Bachelors' Degree preferred.

Competencies:

• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication skills for internal and external stakeholders.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Proactive problem-solving and critical thinking abilities.
• Customer-focused mindset with the ability to build and maintain positive relationships.
• Proficiency in project management tools and Microsoft Office Suite.
• Collaborative team player who can work cross-functionally with multiple departments.
• Adaptability and flexibility in a fast-paced, evolving work environment.
• Knowledge of project documentation, scheduling, and inventory management processes.

Benefits Offered:

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement:

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring,…