Customer Service Rep; Madison Road
Job in
Orange, Orange County, Virginia, 22960, USA
Listed on 2026-02-11
Listing for:
Domino's
Full Time
position Listed on 2026-02-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Location: Orange
Job Description
We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service.
- Respond to customer inquiries via phone, in person, in a timely and professional manner
- Provide accurate information about products, services, and company policies
- Process orders, refunds, and exchanges efficiently
- Identify and escape complex issues to managment
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve customer service processes
- Stay updated on product knowledge and company policies
- Achieve performance targets and quality assurance standards
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in customer service software and basic computer skills
- Ability to multitask and prioritize in a fast-paced environment
- Patient and empathetic approach to customer interactions
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours, including weekends and holidays as needed
- Knowledge of our products or services is a plus
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