Service Operations Coordinator

Location: Mount Jackson

Description

As a Service Operations Coordinator, you'll play a key role in connecting our customers, technicians, and management team to ensure every propane installation or service calls are scheduled efficiently. Your work directly supports our mission to provide reliable propane service solutions and an exceptional customer experience.

What You'll Do

* Evaluate incoming work requests and build daily and weekly technician schedules

* Communicate with technicians, customers, and management to prioritize and track service calls

* Adjust and resolve scheduling conflicts or last-minute changes to keep operations on track

* Maintain accurate records of work orders, updates, and completion timelines

* Collaborate across departments to ensure a seamless customer experience

What You'll Bring

* Strong communication and organizational skills

* A knack for problem-solving and handling multiple priorities

* Customer-first mindset with a focus on teamwork and efficiency

* Experience in scheduling, dispatching, or coordination (preferred, not required)

* Proficiency with computers

Why You'll Love It Here

* Be part of a team that values reliability, innovation, and personal growth

* Make an impact every day by ensuring customers receive timely, high-quality service

* Join a company that's growing and invests in your development and success

Hours of this position are Monday - Friday, 7 AM-5 PM

Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.

Equal Employment Opportunity