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Reservations Agent
Job in
Meadows of Dan, Patrick County, Virginia, 24120, USA
Listed on 2026-06-01
Listing for:
Auberge Resorts
Full Time
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Auberge Resorts - - Responsibilities:
Responding to guests' inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers;
Assisting and ensuring effective guest challenge resolution;
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resort's offerings;
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests;
Working closely with fellow guest service team members and other departments to resolve any challenges, ensure follow-through, and exceed guest expectations when possible
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