Customer Service Intern

Internship Opportunity

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

As an Intern, you will join the Customer Care & Order Operations team in Saudi Arabia and gain hands-on experience in managing customer orders and ensuring high service quality. You will support daily operations, interact with internal teams, and learn how to handle order processing in SAP systems. This internship will give you exposure to real business operations and help you build strong communication, problem-solving, and organizational skills.

Internship details:

• Start date:
  
  1st August 2026
• Location:
  
  Jeddah, Saudi Arabia
• Duration: 6 months
• Working hours:
  
  40 hours per week
• Work model: hybrid (2 days per week in the office)

Responsibilities may include the following and other duties may be assigned:

• Support processing of customer orders in SAP and ensure data accuracy
• Assist in monitoring order status and following up with internal stakeholders until delivery
• Help handle customer inquiries and provide timely updates on order progress
• Support coordination with logistics and warehouse teams for order fulfillment
• Assist in resolving basic order issues (blocks, delays, discrepancies) under supervision
• Maintain accurate records and support reporting activities related to order management

Required Knowledge and

Skills:

• Recently graduated or in the final year of studies in Supply Chain, Industrial Engineering or a related field
• Fluency in Arabic and English (minimum B2 upper-intermediate level) with strong communication skills
• Motivated and eager to learn
• Collaborative mindset and ability to work effectively within a team

Would be a plus:

• Experience using SAP

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.