Customer Service Representative
Job in
Rocky Mount, Franklin County, Virginia, 24151, USA
Listed on 2026-07-03
Listing for:
Cornerstone Building Brands
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Technical Support
Job Description & How to Apply Below
Cornerstone Building Brands - 433 North Main Street - Responsibilities:
Provide product and service assistance and resolve customer issues to ensure a high-quality customer experience;
Manage customer accounts and inform leadership and sales teams of pertinent activities related to each customer account;
Monitor orders using routine exception reports and intervene to ensure smooth processing and maximum customer satisfaction;
Provide customers with accurate information regarding pricing, product updates, and other factors affecting their orders;
Collaborate with sales and operations teams to ensure a premier customer experience
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