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SaaS Customer Success Specialist: Onboarding & Training
Job in
Lyndhurst, Augusta County, Virginia, 22952, USA
Listed on 2026-07-13
Listing for:
Innovative Refrigeration Systems, Inc.
Apprenticeship/Internship
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support, SaaS Sales
Job Description & How to Apply Below
Innovative Refrigeration Systems, Inc. in Lyndhurst, VA seeks a proactive Customer Success Representative to guide customers through onboarding, training, and ongoing support of our SaaS products.
You will manage the full customer lifecycle, conduct activation webinars, schedule trainings, respond to tickets, analyze engagement, and collaborate with sales to identify upsell opportunities.
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