Dispatcher, Customer Service​/HelpDesk

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount Va
. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home.

How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

• Competitive pay.
• Medical Insurance- we pay 60% for the employee.
• Work life balance.
• We have health, dental, vision, life insurance, short-term and long-term disability.
• Paid time off.
• 401k Plan with a 3% match.
• PAID TRAINING.

You will schedule customer calls and match the right Comfort Consultants to every job & handle customer memberships.

• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Contact customers for Membership renewals, expired payments, & scheduling.

If you can achieve the above and you find it fun and challenging - you have just the right amount.

Equal Opportunity Employer