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Service Operator

Job in Dulles, Loudoun County, Virginia, 20102, USA
Listing for: Carmax
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Location: Dulles

Carmax - 45210 Towlern Pl - Responsibilities:
Respond to service calls promptly and professionally with a customer-first mindset;
Assist Service Consultants and Customer Advisors with customer interactions to ensure seamless service experiences;
Schedule service appointments and route calls/inquiries;
Coordinate and schedule repair appointments and follow up with customers;
Audit sublet invoices, loaner logs, and dealer tags to maintain compliance with Car Max guidelines
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