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Front Office Operations Associate (Full-Time
Job in
McGaheysville, Rockingham County, Virginia, USA
Listed on 2026-07-31
Listing for:
Massanutten Resort
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: McGaheysville
Job Summary
The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions.
Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.
Massanutten Resort
Required- Customer service skills
- Problem-solving skills
- General computer skills
- Must be 18 years or older
- Prior customer service/guest relations experience
- Previous hotel/resort work experience
Full-Time
Typical Schedule- Days vary from week to week
- Including evening and weekend
- Varied hours
- 30 to 40 hours a week
- Pay: $12.77
- Potential to earn more with the weekend differential
Applications accepted until 2:00 PM on Friday, August 28. For more information, contact José Antonio Martínez at .
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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