Front Office Operations Associate (Part-Time
Listed on 2026-08-22
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, HelpDesk/Support, English Customer Service
Location: McGaheysville
Job Summary
The Front Office Operations Associate position serves as the primary point of contact for the Resort's onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions.
Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.
Massanutten Resort
Job SummaryThe Front Office Operations Associate position serves as the primary point of contact for the Resort's onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions.
Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.
- Customer service skills
- Problem-solving skills
- General computer skills
- Must be 15 years or older
- Prior customer service/guest relations experience
- Previous hotel/resort work experience
Part-Time Typical Schedule Days
- Days vary from week to week
- Including evening and weekend
- Varied hours
- 16 to 29 hours a week
- Pay: $12.77
- Potential to earn more with the weekend differential
Applications accepted until 2:00 PM on Friday, August 28.
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