Dental Insurance and Accounts Receivable Coordinator

Location: Henrico

Job Description

Virginia Family Dentistry is looking for an experienced Dental Insurance & Accounts Receivable Coordinator to join our West End Specialty Center. Must have dental office experience.

Pay range is $20-$25/hour based on experience. Hours are 8 am-5 pm Monday-Friday.

The Insurance and Accounts Receivable Coordinator is responsible for balancing and maintaining patient accounts and updating insurance information to patient accounts. This role also monitors past due accounts, files claims, completes pretreatment estimates, and follows up with the insurance companies in a timely manner.

Essential Job Functions include but are not limited to:

• Verify insurance and update patient account prior to the appointment

• Update insurance carrier notes and coverage tables

• Point of contact for patients and staff on insurance

• File all insurance claims daily

• Reconcile insurance claims to patient accounts

• Work with insurance companies on refunds

• File all pre-authorizations daily and follow up on pre-authorizations aged 30+ days

• Maintain patient account balances and answer patient billing questions

• Take patient payments and present treatment plans

• Analyze insurance aged reports (except if that office has centralized insurance)

Minimum Qualifications

• 3 or more years of dental office experience

Competencies

• Analysis and Problem solving

• Ability to work independently

• Confidentiality

• Strong work ethic

• Attention to detail

• Teamwork

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Benefits

Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, and more!

About Virginia Family Dentistry

For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.

Our Core Values

• Never compromise quality care
• Treat everyone with respect and appreciation
• Communicate clearly, openly, and honestly
• Be positive, dependable, and efficient
• Take the time to train everyone
• Lead by example

Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.

This is a non-exempt, hourly position.

Virginia Family Dentistry is an equal opportunity employer.

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