Library Reference Technician; Youth Services; WAR

Responsibilities

• Provide technical and reference assistance to children, teens, parents, teachers, and other library patrons.
• Assist in planning and presenting Youth Services programs for infants, toddlers, pre‑school, school‑aged, and teen library patrons.
• Staff the youth services desk, delivering excellent customer service and reader‑advisory assistance in person or over the phone.
• Maintain the collection through shelf reading, shifting, and moving books and other library materials.
• Prepare story times, displays, crafts, and other library programs.
• Promote library programs, assist patrons with registration, and prepare promotional materials such as reading lists, bibliographies, and flyers.
• Use library automated systems and operate library equipment.
• Plan, organize, and present daily work, library programs, and special projects; set priorities, use time effectively, work independently, and meet deadlines.
• Work a continual floating schedule, including evenings and weekends as needed.
• Physically lift boxes up to 50 pounds occasionally, push and pull library carts frequently, stoop and bend as required.

• Minimum of high school diploma.
• Experience working with children in libraries, schools, or daycares preferred.
• General knowledge of children’s and teen literature.
• General knowledge of personal computer skills and MS Office software.
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Ability to understand and follow verbal and written instructions.
• Ability to interact and communicate with children, teens, and their parents in a pleasant and effective manner.
• Ability to plan, organize, and present daily work, library programs, and special projects.
• Ability to learn and operate library automated systems.
• Ability to organize work, set priorities, use time effectively, work independently, and meet deadlines.
• Ability to communicate and work well with other staff members.
• Must be physically able to operate a variety of machinery and equipment, lift boxes up to 50 pounds occasionally, push and pull library carts, and stoop and bend frequently.
• Must be able to work a continual floating schedule as needed.
• Must be able to work evenings and weekends when required.

This job is contingent upon successful completion of pre‑employment checks to include criminal history and background checks.

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