Director of Financial Aid

The Director of Financial Aid will provide overall leadership for the financial aid services to the prospective and enrolled students of the University. He or she will be directly responsible for providing leadership and support to all Student Financial Aid operations of the University.

The essential duties, responsibilities, and functions of this position include, but are not limited to, the following:

• Serves as the chief financial aid officer of the University.
• Oversees federal and state financial aid programs. He/she will direct the administration of Title IV programs, ensure compliance with Federal, State, and local legislated requirements, and provide oversight and direction of the disbursement of financial resources in a manner consistent with the University mission.
• Enhance and cultivate an environment that promotes excellence in student service in the eyes of prospective students, parents, contributors, the news media, the higher education community, and the general public.
• Assesses on a regular basis the department's progress in achieving its strategic priorities and objectives and using assessment results to effect improvements
• Supervises all financial aid personnel for the University.
• Ensures that all financial aid activities are managed effectively.
• Supports the online and traditional admissions operations of the University and works with the Admissions team in developing and implementing an effective financial aid packaging plan for the University.
• Administers the financial aid policies of the institution.
• Collects and analyzes financial aid data.
• Administers financial aid data reporting, both internal and external and works with other University professionals in completing this reporting
• Coordinates Stafford Loan program – lender list, participation, electronic processing, online application and counseling resources, etc. Meets with lenders to coordinate.
• Oversees the Virginia Tuition Assistance Grant program including applications, categories, resolution of status issues and reject/hold letters
• Ensures excellent service to students and promoting awareness and understanding of the financial aid process among students, their families, faculty, staff, and members of the extended community.
• Develops and implements a comprehensive financial aid packaging plan that addresses strategies for diverse constituencies from high school graduates to working adults.
• Exercises creative leadership in the development of a collaborative process that effectively integrates all components of the adult and traditional financial aid processes with admissions processes of the University.
• Directs a progressive operation in a harmonious office environment with proven quality assurance and a demonstrated success in implementing new systems within a higher education environment are highly desired.
• Communicates the University’s mission with external audiences, including prospective students, parents, high school and University counselors, alumni, faculty and colleagues.
• Sets a professional example by collaborating with all departments of the University for the successful service to students.
• Interprets University policies to employees and enforces safety regulations.
• Complies with all rules, policies, and procedures as established by Bluefield University.
• Coordinates financial aid publications and other promotional materials in collaboration with the Enrollment Management Office.
• Performs other duties as assigned.

This position directly supervises employees in the Financial Aid Office. This position carries out supervisory responsibilities in accordance with the University’s policies and applicable laws. Supervisory duties, responsibilities, and functions include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

• A faith and commitment to Jesus Christ.
• A commitment to the University’s Mission.
• Bachelors Degree Required, Masters…