Student Success Advisor

Student Success Advisor

Please see Special Instructions for more details.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at .

To be considered for this position, you must complete the full state application. Please visit  to apply.

Working Title | Student Success Advisor

Role Title | Education Support Spec III

Role Code | 29144-SW

FLSA | Exempt

Pay Band | 04

Position Number |

Agency | Southwest Virginia Community College

Division | Southwest Virginia Community College (Div)

Work Location | Tazewell - 185

Hiring Range | $45,739

Emergency/Essential Personnel | No

EEO Category | 2-Professionals

Full Time or Part Time | Full Time

Does this position have telework options?
-Telework options are subject to change based on business needs- | No

Does this position have a bilingual or multilingual skill requirement or preference? | No

Work Schedule | Monday - Friday, 7:45 am to 4:30 pm

Some evenings and weekends may be required.

Sensitive Position | No

Southwest Virginia Community College, as a comprehensive institution of higher education, dedicates its services to area citizens. Believing that each person should be given an opportunity for continuing personal and intellectual development, the College assumes responsibility as a catalyst in the life of the individual and the community. Southwest provides citizens the means for improving skills, expanding knowledge, as well as cultural aesthetic and global awareness, and encouraging economic development and responsible citizenship.

Southwest Virginia Community College is seeking a Student Success Advisor to work closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match interests and skills. This position will serve as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully.

• Working with a student population that reflects the diversity of backgrounds.
• Providing resources, identify needs, and create plans of success for underserved populations with a commitment to success.
• Proactively assist students in completion of a credential or degree by communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.
• Utilizing a variety of technology solutions in addition in-person interactions with students.
• This position will travel to off-site locations as well as to local high schools.

This position requires a one-year probationary period for both new hires and transfers.

This is an in-person position, not a remote position.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Bachelor's degree in related field or a combination of equivalent education and experience. Knowledge of barriers to educational success and a desire to help others each their educational goals. Experience working with racially, ethnically, economically and age diverse individuals. Strong interpersonal skills to help engage, provide support to, and motivate students. Excellent customer service skills, including the ability to effectively follow up and follow through.

Effective oral and written communication skills. Effective problem-solving skills. Excellent organizational skills. Proficient in use of technology, including Microsoft Office and Google docs. Demonstrated ability to work effectively both independently as well as part of a team. Desire to learn and grow as professional needs arise.

Work experience in a higher education setting or in counseling or academic coaching Knowledge of available financial aid and scholarship information Knowledge of People Soft, Navigate and other educational technologies

Operation of a State Vehicle | Yes

Supervises Employees | No

Required Travel | Travel is required.

Posting Number |

Recruitment Type | General Public - G

Number of Vacancies | 1

Position End Date (if temporary) |

Job Open Date | 08/24/2026

Job Close Date | 09/07/2026

Open Until Filled | No

Agency Website | .edu

Contact Name | Human…