Senior Field Service Representative

Senior Field Service Representative – Eaton

Salary
: $83,000 – $121,000 per year (base salary range is a general guideline; actual compensation is based on experience, qualifications, and market factors).

Remote & Travel
:
This is a remote position that requires up to 25% travel. A company vehicle, mobile phone, laptop, and personal protective equipment (PPE) are provided.

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
• Manage small projects independently and lead FSR teams on larger projects.
• Generate timely and accurate service reports on work, product performance, and warranties.
• Provide recommendations for improved electrical systems.
• Cultivate strong relationships with customers, team members, and partners.
• Mentor less experienced technicians.
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship, and safety training.
• Company vehicle, toolkit, and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  Alternatively, completion of an accredited trade program and/or 7+ years of experience when no high school diploma/ GED is provided.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Must have a valid driver’s license.
• Applicants must reside within a 75‑mile radius of Boydton VA or Richmond VA (active‑Duty Military Service member candidates are exempt).
• Eaton will not consider immigration sponsorship or relocation.

• Associate degree or higher from an accredited institution.
• Bachelor’s degree in Engineering from an accredited institution.
• Electrical or General Contractor’s License.
• Professional Engineering License.
• Experience performing power quality measurements, troubleshooting, analysis, and protective relay operations.
• NICET/NETA certification.

Equal Employment Opportunity
:
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We believe in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their history, in accordance with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other local laws. You need not disclose your conviction history or participate in a background check until a conditional offer is made. If a conviction related to the job is discovered during the conditional offer stage, you will be given an opportunity to explain circumstances or challenge the accuracy of the report.

To request a disability‑related reasonable accommodation for your job search, application, or interview process, please call 1‑800‑836‑6345. Only accommodation requests will be accepted by this number.

Benefits:
Eaton offers a comprehensive benefits program, including health and welfare benefits, retirement benefits, and paid/unpaid time off. Specific programs and eligibility may vary by location and date of hire.  for more detail:
Eaton Benefits Overview
.

Mid‑Senior Level

Full‑time

Other

Appliances, Electrical, and Electronics Manufacturing