Factory Technical Representative, MC

Position: Factory Technical Representative, MC51
Location: Lively

Location:

25 Fielding - Hard Rock Canada

Manager:

Division:
Research and Development

Shift: 14x14

Travel Requirements:
Up to 50%

Job Overview

We are seeking a highly skilled and motivated professional to join our MC51 Hard Rock Continuous Mining product team, reporting to the Service Product Programs Manager. This position, with a work location in Ontario or Quebec, is responsible for commissioning, testing, troubleshooting, maintaining, and documenting the performance and productivity of MC51 R&D products and components within an underground mining environment. The successful candidate will work across both mechanical and electrical systems at customer sites, ensuring equipment operates to defined specifications while monitoring performance data to support company productivity goals.

In close collaboration with the R&D design team, this role will provide critical feedback on product performance, recommend improvements, and contribute to future design considerations. This position offers a dynamic blend of hands-on technical work, engineering review and documentation, and cross-functional collaboration with internal teams and customers.

Key Job Responsibilities

* Assemble the hard rock MC51 machine, focusing on electrical and mechanical components to ensure proper functionality.

* Commission the hard rock MC51 machine, verifying both electrical and mechanical systems are operating correctly.

* Inspect and conduct complete tests on MC51 machine prototypes to ensure they function as intended, focusing on both electrical and mechanical aspects.

* Train users in the operation of the MC51 machine, emphasizing both electrical and mechanical procedures.

* Provide training to users on the maintenance and repair of the MC51 machine, covering electrical and mechanical troubleshooting techniques.

* Offer hands-on support for machine fault finding and breakdowns underground, addressing electrical and mechanical issues promptly.

* Provide design feedback and change requests to engineering for electrical, controls and mechanical systems.

* Maintain accurate time records, technical reports, failure reports, and parts lists related to electrical and mechanical components of the MC51 machine.

* Assist in sourcing and supplying inventory required during machine trials at customer sites, focusing on electrical and mechanical spare parts and components.

Qualifications/Requirements

* Technical certification, diploma, or engineering degree in electrical or mechanical fields

* 3+ years related electrical & mechanical maintenance, troubleshooting and operating experience with underground mining industry-specific equipment.

* Ability to work varied shift schedule.

* Ability to travel as required.

* Required to work underground and complete mine site medical clearance requirements.

* Underground common core certification required.

* Legally eligible to work in Canada.

* Valid Canadian driver's license.

* May be required to travel remotely up to 50% of the time.

Compensation Range

At Komatsu, base pay is just one part of a comprehensive total compensation package designed to support and reward our employees.

For this role, the annual base compensation range is $ to $ CAD. The final offer will be determined based on several factors, including the candidates' skills, experience, qualifications, and the position location.

Additional Offerings

* Relocation Support

* Company Vehicle

* Travel allowances and additional benefits provided dependent on work schedules.

Additional Information

We are currently recruiting to fill an existing vacancy within our organization. The successful candidate will be hired to fill a current role that is actively open and ready for immediate placement.

Company Benefits

Komatsu provides an extensive and robust employee package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

* Competitive wages

* Annual Bonus

* Comprehensive health and insurance benefits package

* Company-sponsored registered pension plan (RPP) and matching program

* Employee and family assistance programs

* Personal wellness allowance

* Paid uniform and personal protective equipment

* Paid vacation time

* Paid sick time

* Company-supplied tools

* Training and education support

* Employee social engagement activities and benefits

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

If you want to learn more about Komatsu, please visit our website at

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