Customer Service Rep; Jefferson Davis Hwy

Customer Service Rep (6053) - 2606 Jefferson Davis Hwy

• Part-time
• Job Category Org:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills. We are growing fast and offer opportunities for advancement within the store and across roles in the Domino's organization.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

You must be 16 years of age or older.

• Operate equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Cut and box products.
• Bring orders to drivers and customers.
• Ability to pass applicable Company background checks.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

• Standing:
  Most tasks are performed from a standing position.
• Walking:
  For short distances for short durations.
• Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
• Sitting:
  Paperwork is normally completed in an office at a desk or table.
• Lifting:
  Cases weighing up to 50 pounds; up to 3' x 1.5' in size; cases stacked up to 72 high.
• Carrying:
  Large cans (~3 pounds 7 ounces); pizza sauce weighing 30 pounds; trays of pizza dough weighing ~12 pounds per tray.
• Pushing/Pulled trays on dollies; force up to 7.5 pounds.
• Climbing:
  Navigating stairs or ladders to change prices on signs, wash walls, and perform maintenance.
• Stooping/Bending, Crouching/Squatting, Reaching, Hand Tasks: various tasks at assembly, stocking, cleaning, and order processing, including frequent use of hands and manual dexterity.
• Machines, Tools, Equipment, Work Aids: pencils/pens, computers, telephones, calculators, pizza cutter and pizza peel.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (Domino’s Corporate). The independent franchisee is solely responsible for employment decisions. Domino’s will not receive a copy of any application you submit for this job posting and will not influence interview outcomes.

Domino’s does not control or fund the employment policies and practices of independent franchisees. If hired, you will be employed by the independent franchisee, not Domino’s.

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