Loan Assistant II

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward‑thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence.

At South State, individual contributions are recognized, potential is cultivated, and team members are inspired to achieve their greater purpose.

The responsibility of a Loan Assistant II is to direct the timely processing and fulfillment of commercial loans. Additional tasks may be assigned at the direction of the Market Leaders. This role plays a critical part with the deal team managing simple and semi‑complex commercial loans and basic to semi‑complex client relationships, ensuring accuracy and uniformity of all loan documents to minimize risk to the bank.

• Assist in tracking and management of the loan pipeline, loan maturities, uninsured reports, and past‑due reports, ensuring timely processing and adherence to deadlines.
• Prioritize tasks effectively to meet processing goals and customer expectations.
• Provide backup support to other Loan Assistants for PTO requests and absences.
• Remain knowledgeable of all state and federal lending and documentation regulations as well as bank policies and guidelines to ensure compliance.
• Collect and organize all necessary documentation from borrowers, such as income verification, credit reports, and identification.
• Input data into loan processing systems accurately and efficiently.
• Order title searches, UCC searches, appraisals and flood certifications as needed.
• Coordinate closings with lenders, attorneys, insurance agents and clients.
• Initiate the disbursement of closing funds and issue loan proceeds via checks and/or wires.
• Review closed and funded loans for document completion, ensuring that loans are booked in a timely and accurate manner.
• Contact settlement agents, registrars of deeds and title insurance agencies to obtain post‑purchase documentation as necessary.
• Maintain a tickler system for outstanding post‑closing documentation (collateral and exception monitoring) and report status during weekly meetings.

• Maintain clear and effective communication with an increased number of lenders (up to 2–3) and other stakeholders throughout the loan process.
• Provide exceptional client service by offering assistance and responding to questions and requests for information.
• Notify clients of any issues or discrepancies that may arise and assist in resolving them.

• Advocate our culture by providing prompt, efficient, and exceptional customer service.
• Build internal and external relationships with customers and demonstrate a commitment to the company’s core values.
• Show a strong work ethic, results‑driven attitude, and commitment to meeting deadlines and achieving company goals.
• Participate with community organizations and community projects.
• Actively participate in learning and development for continued personal and professional growth.

• Ensure confidentiality of all sensitive material and direct documents to the appropriate parties, obtain approvals as necessary, and meet deadlines.
• Adhere to compliance, security and internal guidelines and requirements, preventing fraud and protecting customer assets.

• Excellent time management, organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong computer proficiency, especially Microsoft Office.
• Ability to prioritize tasks, work independently and exercise good judgment to analyze and solve problems.
• Ability to exercise personal and professional responsibility and work with limited direction.

• Education: High school diploma or equivalent required;
  Bachelor’s degree or additional coursework in banking, finance or lending is an…