Accounts Receivable Collection Specialist - CR583

Location: Richmond

Are you a fiscal professional with knowledge/experience in debt collection?

Do you have experience with data entry and using data analysis to resolve discrepancies?

Come join DGS as the Accounts Receivable Collections Specialist!

Title:

Accounts Receivable Collection Specialist - CR583

State Role

Title:

Admin & Office Specialist III

Hiring Range: $45,000 - $56,925

Pay Band: 3

Agency:
Department of General Services

Location:

 Richmond, VA

Agency Website: www.dgs.virginia.gov

Recruitment Type:
General Public - G

The DGS Fiscal Office is seeking a fiscal professional to serve as the Accounts Receivable Collections Specialist. As part of the Accounts Receivable (A/R) team, the A/R Collections Specialist will ensure DGS customers are billed, customer accounts are updated, and receivables are accounted for accurately, in a timely fashion, and in compliance with established policy, state and federal regulations, and reporting requirements.

They will provide outstanding, proactive customer service to both internal and external customers.

Job duties include, but are not limited to:

* Perform collection efforts as prescribed in the Commonwealth Accounting Policies & Procedures (CAPP) Manual, including sending collection letters and statements, calling customers with past due balances, and documenting results in People Soft or internal tracking spreadsheets.

* Generate and maintain monthly and quarterly aging reports and as requested by agency business units, management or customer.

* Analyze outstanding balances and credits and identify problem areas, especially those of non-payment status.

* Provide backup support to the A/R Fiscal Technician, including entering billing batches related to Newborn and Drinking Water programs for release as needed each week.

* Assist management with accurately reconciling A/R general ledger accounts in the ACCRL business unit and ensuring ACCRL cash account has a zero balance at the end of each month.

* Maintains People Soft A/R Customer Data Base and Fed Surp cross reference information.

This position will be located in Richmond, Virginia and is eligible for a hybrid telework schedule telework up to 2 days/week after 6 months of satisfactory performance and completion of an approved telework agreement.

We've got great benefits!

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, supplemental bus passes, ride share, or parking are available and DGS is a qualifying employer for the Public Service Loan Forgiveness Program.

Minimum Qualifications

* Considerable knowledge of Accounts Receivable.

* Knowledge of Generally Accepted Accounting Principles (GAAP), debt collection, and relevant financial policies.

* Experience with data entry and analysis to resolve discrepancies.

* Experience with record maintenance and other administrative office procedures.

* Significant skill in analyzing, interpreting, and applying financial regulations, policies, and procedures.

* Experience using an automated financial system, spreadsheets, and word processors.

* Demonstrated ability to communicate effectively orally and in writing, including the ability to respond to questions, disseminate or explain information, and make recommendations in a courteous manner.

* Demonstrated ability to multiple work assignments within established time frames.

* Demonstrated ability to perform basic mathematical calculations accurately and with attention to detail.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.

The selected candidate must also pass a criminal background check.

Additional Considerations

* Knowledge of Commonwealth regulations related to debt collection.

* Experience with Accounts Receivable processing, including billing/invoicing, various collection methods, reconciliation, and/or applying payment adjustments for over payments, misapplied…