FOIA and Records Officer

FOIA and Records Officer

The FOIA and Records Officer serves as the organization's subject-matter expert for the Virginia Freedom of Information Act (FOIA) and agency-wide records management. This position ensures compliance with all legal, regulatory, and policy requirements related to public records, information access, retention, storage, classification, and secure destruction. The FOIA and Records Officer manages the complete lifecycle of records, coordinates timely and accurate FOIA responses, provides staff guidance and training, and maintains systems and processes that promote transparency, efficiency, and information governance.

Key responsibilities include:

• FOIA Administration and Compliance
• Records Management & Information Governance
• Policy, Training, and Process Improvement
• Administrative Support, Reporting & Other Duties

Minimum qualifications include:

• Knowledge of the Virginia Freedom of Information Act (FOIA) or similar public information laws.
• Knowledge of records management principles, records life cycles, retention schedules, and disposition requirements.
• Understanding of data classification, privacy laws, confidentiality protections, and information security.
• Strong organizational and time-management skills; ability to manage multiple concurrent deadlines.
• Excellent written and verbal communication, including professional correspondence.
• Proficiency with Microsoft 365 (Outlook, SharePoint, Word, Excel, Teams) and records management software.
• Ability to lead trainings and communicate complex information clearly to non-experts.
• High attention to detail and commitment to confidentiality and compliance.
• Ability to build collaborative relationships and work effectively with staff at all levels.

Required education and experience include:

• Bachelor's degree in public administration, business administration, information management, government, or a related field; OR an equivalent combination of training and experience.
• Experience working with public records, records management programs, or document governance.
• Experience interpreting statutes, regulations, or policies.
• Experience conducting research, drafting correspondence, or preparing official responses.