Case Manager, Adult Mental Health - Louisa;

General Statement Of Responsibilities

The Case Manager has the responsibility for providing case management services to individuals of all ages with a primary diagnosis of intellectual or developmental disability. This includes assessing service needs; developing plans for access to services; liaison with client, families, programs, and service providers; ongoing monitoring of client service needs; advocacy; and consultation and education to clients, families and the community.

This is a FLSA non-exempt position.

The Case Manager reports to the Director III of Louisa County Clinic and is expected to function with initiative and independent judgment, based on application of standard practices and with guidance from the supervisor. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.

• Enhancing community integration through increased opportunities for community access and involvement and creating opportunities to enhance community living skills to promote community adjustment, including using local community resources available to the general public.
• Making collateral contacts with the individual’s significant others with properly authorized releases to promote implementation of the individual’s individualized services plan and his community adjustment.
• Assessing needs and planning services to include developing a case management individualized service plan.
• Linking the individual to community support systems that are likely to promote the personal habilitative/rehabilitative and life goals of the individual as developed in the individualized service plan (ISP).
• Assisting the individual directly to locate, develop or obtain needed services, resources and appropriate public benefits.
• Assuring the coordination of services and service planning within a provider agency, with other providers and with other human service agencies and systems, such as local health and social services departments.
• Monitoring service delivery through contacts with individuals receiving services, service providers and periodic site and home visits to assess the quality of care and satisfaction of the individual.
• Providing follow‑up instruction, education and counseling to guide the individual and develop a supportive relationship that promotes the individualized services plan.
• Advocating for individuals in response to their changing needs, based on changes in the plan.
• Developing a crisis plan for an individual that includes the individual’s references regarding treatment in an emergency situation.
• Planning for transitions in individuals’ lives.
• Knowing and monitoring the individual’s health status, any medical conditions, and his medications and potential side effects, and assisting the individual in accessing primary care.
• Maintaining complete and current consumer records and other required reports, service reporting and documentation in compliance with agency, state and federal standards.
• Reading all agency communication (e.g., Ten, Region Ten’s Newsletter, e‑mail, etc.).
• Acquiring and maintaining valid certification in First Aid and CPR to comply with State and Federal staffing requirements.
• Providing crisis intervention to individuals experiencing emotional/psychological distress, consultation regarding the petitioning process for ECOs and TDOs, and functioning as a qualifed evaluator for assessments for ECOs.
• Other duties as assigned by the supervisor in keeping with the general requirements of the position.

Education:

• Bachelor’s Degree (required)
• Degree in Human Services or related (preferred)

Experience:

• One year experience in the human services field (preferred)

Certification/License:

• QIDP (preferred)

KSAS

Knowledge Of:

• Services and systems available in the community including primary health care, support services, eligibility criteria and intake processes and generic community resources.
• The nature of intellectual and developmental disabilities, including clinical and developmental issues.
• Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family…