Food & Nutrition Services Supervisor; Healthcare

Job Summary

The Nutrition Services Supervisor plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

This individual greets patients in a professional and friendly manner, delivers meal trays directly to patient areas as specified, assists patients with meal tray setup, performs customer service and service recovery skill, picks up trays from patient areas at designated times, tends and loads dishwasher, and delivers clean dishes and utensils to proper kitchen areas. May pre-wash certain items by hand: such as pots and pans;

may sweep and mop floors, dispose of trash and garbage as needed; performs cleaning duties included in job flow as well as those assigned by supervisor. Assists in preparing items such as salads, desserts, or nourishment; assembles prepared food on trays for patients, regular and modified diets; maintains tray line in a clean, neat, and orderly manner; may call patients for meal orders as well as taking orders from patients;

may perform office-related duties such as entering patient meals, snacks and supplements, and generating reports; may deliver meals to outer building on campus by driving a company vehicle. The position ensures that nutrition services staff is performing proper procedures and techniques, maintains accurate and timely records concerning temperature log, taste panel, cut and lesion chart, and attendance; exhibits leadership qualities and high standards of sanitation practices;

supervises staff to ensure operations are running smoothly.

• Comprehensive insurance package including medical, dental, and vision coverage.
• Retirement savings plans and financial wellness support programs.
• Generous paid time off and flexible scheduling to promote work-life balance.
• Career development programs including clinical ladders, shared governance, and advancement opportunities.
• Personalized onboarding with dedicated preceptors and ongoing educational support.
• Tuition reimbursement and access to onsite childcare.
• Free onsite parking, 24/7 armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy.
• Competitive pay with shift/weekend differentials.
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets).

• Following proper delivery procedures to ensure patient safety.
• Always checks to make sure dish machine temperatures are correct before processing dishes to ensure proper cleaning and sanitizing procedures.
• Following dish washing procedures.
• Uses proper chemicals correctly in dish washing and sanitizing.
• Following proper dish pulling procedures.
• Consistently checks clean dishes to ensure all particles are removed.
• Clean lowerators and dish carts before loading with clean dishes.
• Demonstrates the ability to use and clean all necessary food service equipment.
• Dispose of trash periodically throughout the shift.
• Following policy and procedures that relate to food service.
• Properly dates, labels leftovers, stores in proper place; demonstrates recipe adherence and is knowledgeable of allergens and diet restrictions.
• Observes Universal Precautions.
• Ensures all items are ready and in reach once tray line begins.
• Following cleaning schedules and completes cleaning tasks.
• Communicating efficiently while answering and making phone calls to patients or staff.
• Following proper procedures that relate to administrative duties.
• Adhere to organizational policies and procedures.
• Following driving laws while transporting patient meal trays.
• Additional functions as Shift Leader for the Nutrition Patient Services Team.
  • Assigns tasks to team members and monitors task completion to ensure the proper operation of patient service.
  • Monitors and ensures quality controls are adhered to and addresses any issues that may arise.
  • Completes all assigned supervisor logs and reports for each shift.
• Able to operate and oversee all aspects of Nutrition Services Diet…