Healthcare Administrative Associate - Ortho- Patient Registration

Position Details

Employment Status:
Full time

Shift: Day
Facility: 390 S Main St - Rocky Mount
Requisition Number: R161373

Healthcare Administrative Associate – Ortho – Patient Registration. The role supports front‑office workflow for the medical practice and department, ensuring efficient patient intake and documentation.

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi‑line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collects co‑payments, deductibles, and other self‑pay amounts at time of service.
• Maintains cash box and receipt books.

• Education:
  
  High school diploma or GED.
• Experience:
  
  None required.
• Licensure, certification, and/or registration:
  None required.
• Life Support:
  None required.
• Must be customer driven and possess strong grammar, spelling, and punctuation skills.
• Knowledge of medical terminology and office procedures and equipment.
• Proficiency in computer data entry/keyboarding.
• Ability to use electronic medical records.
• Good organizational, communication, and interpersonal skills.
• Knowledge of Microsoft Word and Excel preferred.
• Ability to multi‑task.

$16.18 – $22.65 per hour. Salary may vary based on qualifications, credentials, education, and prior experience.

Carilion Clinic is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status.

• Comprehensive medical, dental, and vision benefits.
• Employer‑funded pension plan vested after five years.
• Paid time off accrued from day one.
• On‑site fitness studios and discounts to Carilion Wellness centers.
• Access to a health and wellness app.
• Discounts on childcare.
• Continued education and training opportunities.