Community Service Associate B [Front Office]- Nelson (Full-Time

REQ#

POSITION TITLE:

COMMUNITY SERVICE ASSOCIATE B [FRONT OFFICE]

This is a FLSA non-exempt position. The incumbent provides services to residents who live in Town Creek Assisted Living facility and must maintain safe conditions for the consumers and provide general care and supervision. The incumbent reports to the Nursing Coordinator and position duties require proceeding along under standard practices, referring questionable situations to the supervisor. Carrying out position duties requires analysis of facts and determining action using a wide range of procedures but within limits of standard practice.

He/she is expected to perform within accordance with applicable professional ethics, state quality assurance standards, Department of Behavioral Health and Developmental Services regulations, Department of Social Services regulations as well as established Region Ten polices.

Incumbent must meet the minimum preferred requirements to be considered.

• College degree in human related field preferred.

• One (1) year of direct care work experience in a long-term care facility preferred.

• Registered Medication Aide License preferred.
• The incumbent must obtain First Aid training, CPR certification and medication management training.
• Medication Technician Certification (Training will be provided.)
• A valid Virginia driver’s license plus an acceptable driving record as issued by the Virginia Department of Motor Vehicles are required.
• For use of a personal vehicle to conduct Region Ten business, a certificate of valid personal automobile insurance must be provided.

Knowledge of: characteristics of severe mental illness and mental illness with substance use disorder; psychosocial rehabilitation principles and techniques; counseling techniques; crisis prevention and management; skills training techniques; consumer rights; HIPAA; behavior management; procedures for preventing, diffusing and managing aggression; medication management; emergency procedures; community resources; standard ALF operating procedures, First Aid and CPR; record keeping.

Skills in: written and oral communication; monitoring resident mental status; observing medication effects; identifying alcohol/drug abuse; counseling/relating to a wide array of consumers with serious mental illness; recognizing and responding to medical emergencies; supervising/ organizing consumers; written and oral communication; crisis intervention; non-punitive techniques for managing difficult behavior; record keeping; and problem solving.

Abilities to: make sound and safe decisions in regards to behavior management, health needs, and emergencies; perform work assignments under little or no direct supervision; analyze needs of consumer and respond appropriately; conduct community and recreational skills training programs; de-escalate and manage aggressive persons; demonstrate a positive regard for consumers and their families; maintain clear professional boundaries; work as a team member and maintain effective working relationships;

form beneficial relationships with consumers; complete timely and accurate documentation; plan, organize, and manage time effectively; work flexible hours, if necessary; assist in linking consumers to planned services; maintain professional, ethical standards; maintain confidentiality, and drive defensively.

Non-Credentialed
- Grade 8 : $19.11 - 28.66 per hour

Credentialed
- Grade 9 : $21.02 - $31.53 per hour

Full Time (Non-Exempt)

71 Tanbark Plaza Lovingston, VA 22949