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Community Services Associate B

Job in Lovingston, Nelson County, Virginia, 22949, USA
Listing for: Region Ten Community Services Board
Full Time position
Listed on 2026-09-25
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: COMMUNITY SERVICES ASSOCIATE B
Location: Lovingston

COMMUNITY SERVICES ASSOCIATE B, BENEFITS COORDINATOR - NELSON (FULL TIME)

Req#

GENERAL STATEMENT OF RESPONSIBILITIES:

This is a FLSA non-exempt position. The incumbent provides services to residents who live in Town Creek Assisted Living facility and must maintain safe conditions for the consumers and provide general care and supervision. The incumbent reports to the Director III and position duties require proceeding along under standard practices, referring questionable situations to the supervisor. Carrying out position duties requires analysis of facts and determining action using a wide range of procedures but within limits of standard practice.

He/she is expected to perform within accordance with applicable professional ethics, state quality assurance standards, Department of Behavioral Health and Developmental Services regulations, Department of Social Services regulations as well as established Region Ten polices.

The essential functions of this job are starred below (*) under “Major duties.”

MAJOR DUTIES:

  • 1.
    * Contact Benefit Specialist at DSS to consult pending applications for residents’ benefits/Complete Auxiliary Grant and Medicaid Applications
  • 2. Complete original AG applications if one was not submitted by the hospital.
  • 3. Obtain needed verifications in order to get resident approved and track down correct localities if there is a dispute about which DSS locality should pay.
  • 4. Complete annual AG renewal and send them to the proper DSS office.
  • 5. Track Auxiliary grants for annuals reviews.
  • 6. Schedule medical appointments and non-medical appointments/coordinate transportation to community and medical outings/complete necessary paperwork for appointments.
  • 7. Send appointment requests to the PCP’s and other medical professionals.
  • 8. Review medical paperwork for medication changes and follow up appointments.
  • 9. Complete pharmacy reviews.
  • 10. Compete physician reviews every 6 months.
  • 11. Help residents with cashing checks/obtaining their money upon request/fill out documentation to ensure all financial transactions are valid and covered
  • 12. Obtain identification documents for residents (SSA Card, Birth certificate, insurance cards)
  • 13. Work with residents and their insurance companies to help resolve issues that occur.
  • 14. File appeals for medical claims.
  • 15. Call hospitals and other providers to check claims and file for financial assistance
  • 16. Contact SSA with residents and resident’s payees to ensure residents are receiving their benefits and help resolve issues that evolve overtime.
  • 17. Consult with insurance companies regarding coverage for appointments/obtain insurance cards when necessary.
  • 18. Help residents track their financials through the lockbox and banking system
  • 19. Review charts/file necessary paperwork in resident charts
  • 20. Scan discharge resident charts into a thumb drive and store paper charts in filling cabinets.
  • 21. Store resident’s charts that are a year old in the storage room to allow more space up front for current residents
  • 22. Thin resident’s charts and file the information
  • 23. Complete healthcare reviews with residents
  • 24. Transport residents to medical appointments when all other transportation options are exhausted
  • 25. As directed by the Director III, facilitate repair of durable and consumer equipment (glasses, hearing aids, wheelchairs, etc.).
  • 26.
    * * Acquires and maintains valid certification in First Aid, CPR, medication administration, non-aversive behavior management to comply with state/federal residential staffing requirements.
  • 27.
    * Maintain confidentiality of all consumer care and personal information.
  • 28. Participates in staff meetings as required for consumer and program planning, staff training, and evaluation.
  • 29. Reads all agency communication.
  • 30. Other job…
  • Position Requirements
    10+ Years work experience
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