Housekeeping Office Coordinator

The Omni Homestead Resort, 1766 Homestead Drive, Hot Springs, Virginia, United States of America

The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff, including but not limited to room attendants, house persons, turndown attendants, each day and answer guests and associate calls and dispatch work tickets appropriately. They are responsible for day-to-day office operations for the housekeeping department.

• Open and close housekeeping department daily
• Work with Loss Prevention to maintain lost and found records
• Dispatch all calls to appropriate discipline
• Communicate effectively with all departments, including engineering
• Respond to all phone calls/requests from guests and other departments
• Monitor computer system
• Maintain clear and efficient communication with the front desk
• Maintain cleanliness and organization in department
• Walk the floors and inspect guest rooms

• Must be able to read, write, and communicate in fluent English
• Ability to work days, afternoons, weekends, and holidays
• Must possess basic computational ability
• Must have computer skills
• Previous experience as a coordinator and/or answering phones strongly preferred
• Bi-lingual in Spanish preferred

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.