Revenue Manager

Location: Middleburg

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Title:
Revenue Manager
Department:
Revenue Management
Company:
Goodstone Inn & Restaurant
Reports To:
General Manager

Job Summary
Goodstone Inn & Restaurant is seeking a Revenue Manager to oversee the systems, processes, reporting, and revenue strategies that support our lodging and event business. This role combines forecasting, pricing strategy, package management, billing oversight, revenue reporting, and operational coordination to help maximize revenue while ensuring accuracy across guest, event, and financial systems.
The Revenue Manager serves as a key partner among Guest Services, Sales, Events, Accounting, and Leadership to ensure that rates, packages, billing, reporting, and revenue-related processes are aligned and operate efficiently.

Revenue Strategy & Forecasting

• Manage rate schedules, seasonal pricing, packages, promotions, and special offers.
• Prepare revenue forecasts, projections, and performance reports.
• Monitor occupancy, ADR, RevPAR, booking pace, event revenue, and package performance.
• Partner with leadership on rate strategy, inventory controls, and revenue goals.
• Identify revenue opportunities through upselling, packaging, and guest experience enhancements.

Revenue Operations & Systems

• Maintain accuracy across Maestro, Triple Seat, Silverware, and related reporting systems.
• Serve as the primary liaison for revenue-related system integrations and posting accuracy.
• Support Guest Services with Maestro-related posting questions and revenue-impacting issues.
• Monitor cancellations, modifications, no-shows, and booking trends.

Billing & Financial Accuracy

• Review event packages, contracts, folios, banquet charges, gratuities, fees, and adjustments for accuracy.
• Manage folio reconciliation, banquet tip billing, revenue adjustments, and event billing reviews.
• Prepare daily audit reconciliation reports for the accounting department.
• Confirm cash and check deposits and coordinate bank deposits.
• Assist with payment posting reconciliation between systems.

Cross-Department Collaboration

• Partner with Sales and Events to structure profitable packages that support operational execution.
• Ensure revenue-related communication between Sales, Events, Guest Services, Accounting, and Leadership remains clear and consistent.
• Support monthly budget and revenue review meetings.

Preferred Qualifications

• 3+ years of experience in hospitality revenue management, hotel operations, reservations, sales operations, event operations, hotel accounting, or revenue analysis.
• Boutique hotel, luxury hospitality, or event venue experience preferred.
• Strong understanding of forecasting, rate schedules, packaging, billing accuracy, and revenue reporting.
• Experience with Maestro preferred.
• Experience with Triple Seat or an event management system is a plus.
• Strong Excel and reporting skills.
• Detail-driven, organized, and comfortable working with numbers.
• Able to communicate clearly across departments.
• Strong follow-through and ability to catch billing or pricing issues before they become expensive little gremlins.

Why This Role Is Exciting

• High-impact role tied directly to lodging, events, and guest experience revenue.
• Opportunity to build a better structure around forecasting, packages, billing, and revenue reporting.
• Work in a luxury boutique inn setting, not a giant corporate hotel machine.
• Partner directly with leadership on pricing strategy, event revenue, and business performance.
• Help connect the dots between Sales, Events, Guest Services, and Accounting.

Work Environment
This role operates in a fast-paced boutique hospitality environment with regular collaboration across Sales, Events, Guest Services, Accounting, and Leadership.

• Primarily administrative and systems-based, with regular interaction across departments.
• Uses standard office, hotel, and event systems, including computers, phones, Maestro, Triple Seat, and reporting tools.
• Requires flexibility to respond to changing business needs, event details, guest requests, and leadership priorities.
• May occasionally support on-property meetings, event…