Room Attendant

Position Profile

Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenues.

• Retrieve items from shelves and storerooms and set up cleaning carts with supplies.
• Clean windows, doors, walls, closets, and fixtures, using ladders or stools as needed.
• Wash shower walls, tubs, toilets, and restrooms, and wipe exposed pipes, mirrors, sinks, and walls.
• Replace towels, soaps, room amenities, and restock literature and stationery.
• Wash hard floor areas (linoleum, tile, etc.) by hand and dust and polish all furniture, fixtures, and wall hangings.
• Strip beds of all linen, remake with fresh linens, and inspect mattresses for soil or loose objects.
• Inspect closets, wiping doors, handles, and shelves, and restock guest room supplies such as hangers, blankets, and pillows.
• Vacuum rooms, public areas, and hallways, including under furniture and in hard‑to‑reach areas.
• Inspect all door and window locks and report any security or safety concerns to management.
• Inspect all room equipment (TV, lights, faucets, radios, phones) and report deficiencies in writing to the Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies at all times.
• Perform other duties as assigned by management.
• Report missing articles, repairs needed, damage, mechanical problems, or safety hazards to the Supervisor.
• Maintain a friendly, cheerful, and courteous demeanor at all times.

• High school diploma or equivalent experience.
• Ability to push and pull a loaded supply cart, carry a tote tray of replacement amenities, and operate a vacuum.
• Strong communication skills to convey hotel services to guests, vendors, staff, and management.

• Physical stamina to stand, walk, bend, and lift objects weighing up to 50 lbs.
• Ability to push and pull carts.
• Good vision for detailed inspection.
• Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are used.

• Competitive salary with daily pay option.
• Team Member Hotel Discount Program.
• Uniforms provided for most positions.
• Health, Dental, Vision, and Life Insurance.
• Paid PTO.
• 401(k) with employer match.
• Food and Beverage Discounts.
• Tuition Reimbursement.