Executive Housekeeper

Job Details

Level: Experienced

Job Location:

Sandston, VA 23150

Position Type:
Full Time

Education Level: High School

Salary Range: $18.50 - $20.00 Hourly

Travel Percentage:
None

Job Shift: Day Shift: 8:30 am- 5:30 pm

Job Category:
Hospitality - Hotel

Executive Housekeeper

Shamin Hotels

Department:
Operations

Pay Structure:
Hourly, Paid Bi-weekly

The Executive Housekeeper/Director of Housekeeping is the Head of Department and manages the Housekeeping operations. An executive housekeeper, coordinates between housekeeping crews to inspect assigned areas to ensure standards are met. An executive housekeeper manages many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when required. He/She is committed to providing the highest levels of comfort and hospitality to guests, which leads to achieving maximum guest satisfaction and organizational profitability.

• Manages housekeeping and laundry staff: hiring, firing, performance evaluations, training and development.
• Establishes and maintains cost control systems for staffing linen inventories and cleaning supplies.
• Enforces policies and procedures.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Schedules staff according to labor standards and forecasted occupancy.
• Maintains room quality based on hotel objectives.
• Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas.
• Compiles and reports accurate status of guest rooms to the front office.
• Enforces standard procedures for the acceptance, security, and return on guest lost and found items.
• Maintains standard procedures for security of on-loan equipment.
• Maintains productivity and labor cost goals.
• Conducts inventories of linen, supplies and equipment as required.
• Orders and receives supplies so as to maintain adequate inventory levels.
• Ensures staff interact with guests in a warm and friendly manner.
• Performs other related duties as required.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Rewards employees who use their empowerment to meet or exceed guest expectations.
• Managing Lost and Found items left at the hotel.
• Flexibility to work various schedules as business demands including nights, weekends and holidays.
• Performs other related duties as required.

Top Requirements:

• Team Up:
  Be Golden, Collaborate and Help Others Succeed.
• Own It:
  Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve:
  Be Positive, Care Deeply and Create Memories.

Qualifications:

• High school diploma, GED certification or equivalent experience preferred.
• Hotel housekeeping experience preferred
• Must have basic Reading, Writing, and Math skills.
• Experience with Hotel Brand systems preferred.
• Customer Service Skills required.
• Prioritization and time management skills required.
• Working quickly without compromising quality.
• Must have a strong attention to detail

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do.

We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including

• health
• dental
• vision
• accident
• short and long term disability insurance
• pet insurance
• gym membership discounts
• Paid time off
• Paid holidays
• Shamin Perk discounts on tickets
• rental cars
• attractions
• footwear discounts
• 401K plan with company match
• employee discounts at our branded hotels

and more!

Additionally, part-time associates also have access to enroll in

• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Pre-Paid Legal

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at…