Catering Sales Admin

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edgeconvention centers that redefine hospitality.

Butwe’remore thana resort. As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests,associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity:water,we’realso committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a
Catering Sales Administrator
.In this role, you will provide administrative support and systems management for the Sales and Catering teams. You’ll assist with information processing for Group Rooms, as well as maintaining files and data entry for contracts and other client correspondence. You’ll also provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with direct sales activities as needed.

As part of our leadership team,you’llembody our Promise to
Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.

You’llplay a key role in creating seamless event experiences by providing exceptional administrative support to the Catering Sales team. Your attention to detail, responsiveness, and organization will help ensure every guest event is planned efficiently while supporting associates in delivering outstanding service.

Pay Rate - $19 - $22/Hr.

• Provide administrative support to the Catering Sales team by preparing proposals, contracts, banquet event documentation, correspondence, and other sales-related materials.
• Adapt to a broad range of customer interactions, inquiries, and forward appropriate guest complaints.
• Coordinate with internal departments, including Banquets, Culinary, Conference Services, and Group Rooms, to ensure event details are communicated accurately and on time.
• Ensure accurate data entry across all sales and catering systems.
• Establish rapport with event contacts and department leaders.

• Make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.
• Prepare reports, maintain sales records, and assist with tracking department activity to support business operations and performance.

• At least 1-3 years of administrative experience in a corporate business setting, preferably in a resort, hotel, or hospitality environment, is required.
• At least 1 year of experience in banquet operations or front office experience is helpful.
• Must have strong organizational skills, with the ability to manage your own time and multiple accounts.
• Knowledge of V1 and Sales Force is preferred.
• Excellent verbal and written communication skills.

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, andperksat all resorts

• Educationassistanceprograms to help advance your career

At Kalahari, we believe the best leaders
Lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime.

That’swhywe’reproud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells,WI|Sandusky,OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA|

Kalahari Resorts & Conventions is an Equal Opportunity Employer.