Coordinator of New Student Onboarding (00165
Listed on 2026-07-31
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HR/Recruitment
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Administrative/Clerical
Location: Richmond
Coordinator of New Student Onboarding
Brightpoint Community College invites applications for the Coordinator of New Student Onboarding position. The Coordinator of New Student Onboarding is responsible for the recruitment, hiring, training, supervision, and ongoing development of full- and part-time New Student Navigators. Working closely with the other managers in the Help Hub, the Coordinator will implement and oversee a holistic case management approach to support students throughout the onboarding process.
This position collaborates across student service areas, including Recruitment, Admissions and Records, Advising, and Financial Aid and Services, to ensure new students receive coordinated, timely, and comprehensive support. The coordinator will manage Navigator schedules and caseloads to promote prompt outreach and ensure that both in-person and online students are effectively served. During peak enrollment periods, or when an assigned Navigator is unavailable, the Coordinator will provide direct assistance to new students to help maintain continuity of service and support.
The Coordinator of New Student Onboarding reports to the Director of Advising and Onboarding.
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