Tier 2 Desktop Support Specialist – Hybrid
Job in
Wallops Island, Accomack County, Virginia, 23337, USA
Listed on 2026-06-13
Listing for:
Alpha Omega
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Alpha Omega is seeking a Tier 2 Desktop Technician for a hybrid role in Wallops Island, VA. In this position, you'll provide support for NOAA clients, handling hardware and software issues while ensuring optimal service and customer satisfaction. Ideal candidates have 2+ years of IT service desk experience and knowledge of MS Windows 11 and Active Directory.
The role includes resolving technical issues, managing tickets, and adhering to service level agreements. Salary is estimated between $52,000 and $63,000, depending on experience and qualifications.
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