Contractor - Enterprise Technology Systems

IT Analyst

The IT Analyst will assist in creating and completing access management controls, including access certification campaigns and related quality assurance. Researches, analyzes, compiles and documents data, requirements, workflow/ processes, functionality and or controls related to Identity & Access Management. Develops and evaluates information, and prepares recommendations based on analysis for use in decision-making. Provides leadership for IAM compliance and strategic transformational projects or programs.

Acts as a liaison or subject matter expert to business and technical stakeholders in understanding current and future IAM capabilities, functions, security governance, risk controls and transitioning to new IAM transformation and compliances processes.

Responsibilities:

• Leads and provides advanced levels of analysis and leadership across business stakeholders, technical stakeholders and other analysts supporting IAM controls, including ongoing access attestations and audits, as well as operational improvements and transformational initiatives for the Identity & Access Management (IAM) services.
• Ensuring IAM governance structures adhere to defined policies, standards, and controls. Ensuring that IAM core capabilities, IAM operations, business stakeholder usage and application integrations follow the governance structures.
• Maintaining a continuous and strong security posture across all business and ISD IAM stakeholders via ongoing, proactive reviews of account access and authorization, and designing short- and long-term improvements to ensure violations are remediated.
• Facilitating translation of business and operational needs from Member and Workforce channels and related stakeholders to improve existing capabilities and define new IAM transformational capabilities.
• Analyzing and documenting functional & nonfunctional requirements for various IAM domains such as Access Certification, Identity Life cycle Management, and analytics.
• Engaging business and technical stakeholders in transitioning to new IAM capabilities and services across various IAM domains such as Access Management, Identity Lifecycle Management and Privileged Access Management.
• Support business and technical stakeholders to evaluate and update appropriate access for both users and privileged users. Provide guidance and direction to managers on analyzing and delivering up to date data.

Additional Responsibilities:

• Experience with IAM Access Certifications Processes such as:
  User access, privileged access, role-based access, platform, hosting, and database access, etc.
• Skilled in performing Quality Assurance on Access Certification Campaigns and conducting gap analysis.
• Analyze application functions and systems integrations, requirements, data, processes, service specific practices, standards and metrics/statistics (Complex analysis).
• Interpret results of analysis; present recommendations, including alternatives and implications (Significant Impact).
• Collaborate with other business units to analyze and improve processing procedures and resolve problems (Significant impact).
• Ensure clear, concise and effective communication of material (Leadership).
• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied (Leadership).
• Monitor and analyze key performance indicators and establish processes and methodologies for preventative mitigation (Complex analysis).
• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products (Most complex/Unusual).
• Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance (Significant impact).
• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations (Complex analysis).
• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings (Most complex/Unusual).
• Provide input into best practices for the respective area (Leadership).
• Analyze changes in policies, procedures and products; determine the impact on the group functions.
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes.
• Ensure compliance with standards and best practices.
• Performs other related duties as assigned.

Qualifications:

• 8+ years of experience working with transformational initiatives in an IT environment
• 8+ years of experience working in an Identity and Access Management function, preferably in a financial service organization
• Ability to work independently
• Strong critical thinking skills
• Desired
  - Prior experience in creating IAM governance collaterals such as policy, procedures, standards, and guidelines, Role types and User Access Reviews etc.
• Desired
  - Good grasp of operational, regulatory, and other risks related the area of Access and Identity Lifecycle…