AI & Innovation Lead

AI & Innovation Lead

We are looking for an AI / Innovation Lead to act as a senior technology expert responsible for identifying, shaping, and driving innovative solutions that address customer needs, with a strong focus on artificial intelligence, machine learning, and emerging technologies.

In this role, you will act as a bridge between customer expectations and technological innovation, combining hands-on technical expertise with customer engagement capabilities. You will explore, prototype, and demonstrate innovative solutions, while contributing to the evolution of validated initiatives into scalable solutions in collaboration with global teams.

• Engage with customer stakeholders to understand business needs, pain points, and opportunities where innovation and advanced technologies can create value
• Proactively identify and promote innovative approaches leveraging AI, machine learning, and emerging technologies
• Challenge and enrich customer requirements by proposing alternative solution approaches when relevant
• Position innovation as a key enabler of business transformation within the Saudia ecosystem

• Design, develop, and deliver proof of concepts (PoCs) or prototypes to demonstrate innovative solutions and validate feasibility
• Select appropriate technologies and tools to rapidly experiment and iterate on solution concepts
• Demonstrate prototypes to customer stakeholders and gather structured feedback
• Evaluate scalability, feasibility, and potential impact of innovation initiatives

• Support the transition of validated PoCs into scalable solutions in collaboration with global teams
• Ensure initiatives are aligned with customer architecture and strategic direction
• Contribute to defining implementation approaches during the transition from prototype to delivery
• Balance innovation ambition with practical applicability and business value

• Stay up to date with emerging trends in AI, machine learning, and digital innovation
• Present new solutions and innovations to customers and assess applicability within their context
• Act as a source of inspiration within the customer environment
• Facilitate innovation workshops and ideation sessions with stakeholders

• Work closely with global technical teams supporting innovation activities
• Collaborate with architects to ensure alignment with overall solution architecture
• Maintain clear communication on innovation progress, outcomes, and learnings
• Promote agile and experimental ways of working across teams

• Relevant academic background in computer science, engineering, or a related field
• Experience in technical roles focused on AI, machine learning, digital solutions, or innovation-driven development
• Experience building prototypes or proof of concepts in real-world environments
• Ability to translate business needs into innovative and technically feasible solutions
• Experience working in cross-functional and international environments
• Ability to work independently and drive initiatives from concept to prototype
• Experience in aviation or travel technology domains is an advantage
• Excellent communication and presentation skills, with ability to engage both technical and business stakeholders
• English is required; knowledge of Arabic is considered an advantage.

What can we offer you?

A critical mission and purpose
- At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

A truly global DNA
- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn
- Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

A complete rewards offer
- Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

A flexible…