Data Center Technician; AWS

Job :  | Amazon Data Services, Inc.

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You’ll play a pivotal role in maintaining the heartbeat of the world’s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair, and participation in an on‑call rotation.

• Perform server rack installations, hardware break‑fix on various components, and troubleshoot network issues.
• Respond to operational incidents that impact service availability and carry out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help interview, train, and onboard new team members.

• Lifting and moving material up to 40 pounds.
• Working in cramped or elevated locations.
• Bending, lifting, stretching, and reaching.
• Standing and walking for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely.
• Working in an industrial environment.
• Work shifts longer than 8 hours to support 24/7 operations (including night and day shifts).
• Potential travel to established locations for training until a designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
• Travel frequency varies based on business needs and the operational status of the assigned facility.
• Must be able to travel over 50 miles or commute under 50 miles to active data center sites as required.

• 2+ years of computer/server hardware troubleshooting experience, or related IT experience.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
• Flexible schedule including weekends, nights, and holidays.

• Knowledge of network design, protocols, and troubleshooting.
• Knowledge of Linux/Unix administration.
• Bachelor’s degree in an IT‑related field (e.g., Computer Science, Network Engineering) or relevant experience in professional or military IT roles.
• Experience in a data center or other critical environment.
• Experience training and onboarding new team members.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Your Amazon package will include sign‑on payments and restricted stock units (RSUs).

Learn more about our benefits at (Use the "Apply for this Job" box below)..

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

NOTE:

Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE:

A lump sum stipend will be provided to eligible candidates who relocate for this position.

Salary: USA, VA, Haymarket – $30.00–$54.00 USD hourly.