IT Analyst

Location: Merrifield

# IT Analyst Apex Systems, Inc.

Merrifield, VAContract

Jul 27, 2026

Information Technology##

Job Description
** Job#: 3043794
***
* Job Description:

** IT Analyst
*
* Location:

** Merrifield, Virginia (Hybrid)

Role Overview We are seeking an IT Analyst with demonstrated experience in Software Asset Management (SAM) and the Service Now platform. The ideal candidate will be responsible for managing the software asset lifecycle, developing analytics, and identifying opportunities for process automation and improvement. This role requires strong analytical, problem-solving, and stakeholder management skills.

Key Responsibilities
* Manage and maintain the Software Asset Management lifecycle, including software products, models, entitlements, contracts, renewals, and end-of-life processes.
* Utilize Service Now Performance Analytics to develop dashboards, report on KPIs, and conduct trend analysis for executive-level metrics.
* Identify opportunities for automation to streamline operational processes.
* Work to improve data quality and reporting accuracy.
* Support license reclamation and optimization efforts.
* Collaborate with stakeholders to ensure effective asset management.

Required Qualifications
*
* Education:

** A Bachelor's degree in Information Technology, Business Administration, Finance, or a related field is required.
*
* Experience:

** Experience with Software Asset Management (SAM) is required.
** Technical

Skills:

*** Strong experience with Service Now, including its Software Asset Management capabilities.
* Comprehensive knowledge of the Software Asset Management lifecycle.
* Proficiency with Service Now Performance Analytics.
* Experience with Microsoft Word is required.

Work Authorization Candidates must be legally authorized to work in the United States. Employer sponsorship is not available for this position now or in the future.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team…