Contractor - Legal

Technical Analyst

Open to hybrid - HDQ, WCC, and GPO. 3/2 hybrid structure Looking for a highly technical analyst who has Pega Systems experience as a developer and/or product owner. Also experience with modeling and forecasting is a plus. Identify business requirements (e.g., needs, objectives, functions, features, input and output) and translate into delivered technical solutions. Utilize client approved software development tools and software applications to design, develop, implement and maintain low code or no code business solutions that align with business initiatives and corporate strategies.

Facilitate user acceptance testing to include developing and executing test cases, test criteria, scenarios, and communication with project teams; ensure acceptance of delivered solutions; validate and document results. Partner with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production; obtain required approvals and transition project to production. Provide follow-up to monitor the progress of planned improvement project implementations to assure timely action, support and achievement of expected benefits.

Collaborate with key partners in the development and delivery of solutions. Involved in cross-organizational task groups concerning new automated systems, products and/or services. Create and maintain accurate, detailed and consistent documentation thru all phases of the Systems Development Life-Cycle. Contribute knowledge management articles for created solutions to designated Center of Excellence enterprise asset management repository. Apply and communicate changes and new trends in systems/technology.

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics. Interpret results of analysis; present recommendations, alternatives and implications. Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output. Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects.

Develop, recommend and document adjustments to workflow to streamline processes. Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management. Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximize effectiveness and mitigate future exposure.