Information Technology Specialist II

Overview

Goldbelt C6 is focused in research and development, engineering, and logistics services that enhance and enlarge our customers’ operations. Our expertise is focused on the integration of C6

ISR and scientific, engineering, and technical support for a variety of government partners. We are research and data-driven, with a team of experts ready to create custom solutions.

The Information Technology Specialist II is assigned to and reports to the Office of Antiterrorism Assistance (ATA) Front Office and serves as the principal office-wide information technology specialist and primary point of contact for IT-related matters. The incumbent provides direct support to the ATA Front Office and assists the Training Management Division (TMD), Specialized Programs Division (SPD), and other ATA elements with the planning, coordination, administration, troubleshooting, and sustainment of information technology capabilities.

As an expert in information technology, the incumbent provides expertise in planning, analyzing, designing, developing, testing, implementing, and maintaining technologies to include SharePoint, website development, hardware, desktop software, information management, and related office-wide IT solutions.

• Serves as ATA’s primary point of contact for office-wide IT-related issues, requirements, service requests, and technical support, coordinating with the appropriate Department of State’s Information Resource Management (IRM) or the Diplomatic Security Bureau’s Chief Technology Office (CTO) and other IT support organizations as required; understand and navigate enterprise technology requirements when supporting office initiatives. CTO and IRM relationships are important for projects involving enterprise security requirements, system integrations, accessibility, information management, cloud technologies, or other Department-level considerations.
• Provides direct IT support to the ATA Front Office and assists the Training Management Division (TMD), Specialized Programs Division (SPD), and other ATA elements in identifying, coordinating, and resolving information technology requirements;
• Responsible for ongoing security and access management. Monitors the SharePoint environment for potential security vulnerabilities and address issues as they are identified. Reviews SharePoint permissions and user access to ensure that individuals have the appropriate level of access to sites, lists, libraries, and other information. Access and permissions are updated as organizational roles and business requirements change, helping to maintain appropriate controls over office information and resources.
• Collaborates with office-wide system users, subject matter experts, contractors, Department of State technical personnel, and other organizations to ensure IT requirements are thoroughly defined and that assigned capabilities and services are delivered as required;
• Serves as the primary SharePoint Administrator for ATA for the administration, development, configuration, security, and ongoing support of the office's SharePoint environment. Ensures ATA SharePoint sites, pages, lists, libraries, permissions, workflows, forms, metadata, document-management functions, and related capabilities remain operational, organized, current, secure and responsive to office requirements;
• Plans, designs, develops, tests, implements, maintains, and improves ATA SharePoint sites and solutions, including site architecture, page layouts, lists, libraries, content types, permissions, metadata, workflows, business process automation, search, collaboration tools, reports, and other business-process solutions;
• Provides higher-level troubleshooting and technical support for issues with SharePoint,…