VSU - Technical Support Analyst​/IT Hardware Asset Analyst - Onsite Virginia State University, VA

VSU
- Technical Support Analyst 3/IT Hardware Asset Analyst
- Onsite Virginia State University, VA

Virginia State University, United States | Posted on 09/23/2026

• Actual Job Title 811013 - VSU
  - Technical Support Analyst 3/IT Hardware Asset Analyst
• Job Type FT Contract
• Date Opened 09/23/2026
• Target Date 09/29/2026
• Country United States
• Assigned Recruiter(s) Ananth Vegiraju
• Number of Positions 1

Coordinate the transfer of IT assets between business units with 5 to 7 business days.

Generate, distribute, & review weekly IT asset management reports.

Complete ITSM tickets within 7 - 10 business days.

Monitor the ITSM IT Asset Management queue on a daily basis.

Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.

Correctly Managing ITAM Queue

Assist With Asset IMAC and PC Refresh process

Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department

Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.

Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.

Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

Skill

Required / Desired

Amount

of Experience

IT Asset Management
Required
2
Years

Hardware Inventory Management
Required
2
Years

ITSM/Ticketing System
Required
2
Years

Microsoft Excel
Required
2
Years

Asset Lifecycle Management
Required
2
Years

Software License Management
Required
1
Years

Inventory Auditing
Required
1
Years

Must be able to lift, pull or push 50lbs as a regular part of the job duties.

Required
1
Years