Senior AI Automation Architect

Location Flexibility:
Multiple Locations in Country Posting

Start Date:

9/23/26

Senior AI & Automation Architect

At Fujitsu, we're on a mission to create a more sustainable world by building trust in society through innovation. Since our inception in Japan in 1935, Fujitsu has consistently been at the forefront of technological advancement. Today, we stand as a global leader in digital transformation, dedicated to reshaping businesses and society in the digital age.

What truly sets us apart is our family of nearly 130,000 dedicated employees that spans over 50 countries, forming a diverse and dynamic community. We are committed to helping our employees grow and develop their careers. We believe that everyone has the potential to achieve great things, and we are dedicated to providing the resources and opportunities that our employees need to succeed.

We are seeking an experienced AI & Automation Architect to lead the adoption and practical application of artificial intelligence, intelligent automation, and predictive technologies across our Application Management Services (AMS), Application Development Services (ADS), Service Desk, and End-User/Deskside Support environments.

This is a senior, hands-on technology leadership role for an individual who has demonstrated real-world experience designing, implementing, and operationalizing AI and automation solutions within complex enterprise IT environments.

The successful candidate will work across multiple technology and delivery teams to help identify opportunities where AI, machine learning, intelligent automation, analytics, and orchestration can improve the efficiency, quality, reliability, and cost-effectiveness of IT services. The role will combination strategic advisory responsibilities with hands-on technical delivery.

A key focus of this position will be moving IT operations from a primarily reactive model toward apredictive and proactive operating model using data, AI, automation, and observability to identify potential issues before they impact users or business services and, where appropriate, automatically take corrective action without requiring human intervention.

The successful candidate will establish best practices and standard approaches, coach and mentor multiple technical teams, help develop AI and automation roadmaps, and actively participate in the design and implementation of solutions.

This individual must be comfortable working with technical teams, business stakeholders, clients, architects, project managers, business analysts, developers, service desk personnel, and IT operations teams. Strong communication, consulting, facilitation, and relationship-building skills are essential.

Success in this role will be measured not simply by the number of AI initiatives launched, but by measurable improvements in IT service delivery and business outcomes.

A major focus will be identifying opportunities topredict future operational events and automatically take action before human intervention is required. The goal is to create increasingly autonomous IT services that can detect emerging problems, determine the appropriate response, execute corrective actions, and verify that the issue has been resolved.

Establish and promote enterprise-levelAI and automation strategies, standards, patterns, and best practices across Application Management, Application Development, Service Desk, and End-User Computing services.

Identify and evaluate opportunities where AI and automation can improve service delivery, reduce operational effort, increase quality, reduce costs, and improve the end-user experience.

Help teams transition from reactive incident resolution to predictive, proactive, and self-healing operations.

Guide teams in determining where AI is appropriate and where traditional automation, orchestration, analytics, or process improvement may be more effective.

Develop repeatable approaches and reference architectures that can be adopted across multiple teams and clients.

Provide hands-on technical support to teams implementing AI and automation solutions.

Coach architects, developers, analysts, project managers, operations teams, and other technical resources on practical AI and automation capabilities.

Assist in evaluating emerging AI technologies and determining their practical applicability within enterprise IT.

Demonstrate measurable business and operational value from AI and automation initiatives.

The successful candidate will be…