Interpreter Services Coordinator - #DHH00033

Interpreter Services Coordinator

The Virginia Department for the Deaf & Hard of Hearing is seeking an Interpreter Services Coordinator to coordinate the VDDHH Interpreter Services Program. This position provides direct customer service and program support to the Interpreter Services Program by coordinating requested interpreter services for Virginia State Agencies, the Supreme Court of Virginia, the Virginia Court System, and other organizations throughout the Commonwealth of Virginia as appropriate.

This position also provides programmatic information to consumers, creates informational material, processes payment vouchers/invoices for interpreter services, performs related data processing, and maintains accurate and appropriate records of such transactions. This position is also responsible for ensuring all interpreters whose services are coordinated are appropriately qualified and registered with VDDHH and eVA.

Job Duties and Responsibilities

• Coordination and Referral of Interpreter Services
  
  Summary:
  
  Coordinates and schedules qualified interpreters and CART providers for state agencies and courts.
• Records Maintenance / Materials Management
  
  Summary:
  
  Organizes and maintains interpreter records and program data.
• Technical Assistance and Program Support
  
  Summary:
  
  Provides information, support, and guidance on ISP procedures to interpreters, agencies, and courts.
• Invoice Processing
  
  Summary:
  
  Verifies and processes interpreter and CART invoices.

Minimum Qualifications

Considerable knowledge of deaf culture and the communication requirements of persons who are deaf and hard of hearing, specifically in the area of interpreting needs and services. Demonstrated ability in accurate data entry, data management, and detail-oriented tasks. Demonstrated ability to work independently in support of Agency and Program priorities, work scheduled days / hours, and work in a team environment.

Understand and appropriately apply established policies and procedures to individual situations; in unique or special situations, research and recommend / implement appropriate problem resolution, and adapt to change. Demonstrated effective written, verbal, and sign language communication skills with a diverse customer base. Professional experience delivering programs for deaf, hard of hearing and/or deafblind individuals. Professional experience providing administrative support. American Sign Language Proficiency Interview (ASLPI) evaluation at Level 2+ or equivalent is required for the position.

Benefits:
Deaf & Hard of Hearing offers a comprehensive benefits package to include your choice of health insurance plans, flexible spending accounts, VRS retirement, employer paid basic group life insurance, employee paid optional group life, 13 paid holidays, Sick Leave, Annual Leave, Family Personal Leave, employee discount programs, and much more! Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

Contact recruitmentginia.gov for assistance. Minorities, Individuals with disabilities, Veterans, Ameri Corps, Peace Corps, and other National Service Alumni are encouraged to apply.