Maintenance Planning and Support Specialist

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Full Time Wallops Island, VA, US

2 days ago Requisition

The Maintenance Planning & Support Specialist provides maintenance scheduling, planning, reporting, data management, and administrative support to ensure maintenance activities are effectively planned, coordinated, tracked, and completed. This position works closely with Maintenance Management, supervisors, planners, technicians, and other functional organizations to track maintenance, monitor work execution, develop performance reports, and support continuous improvement of maintenance operations.

The ideal candidate is highly organized, detail-oriented, analytical, and proficient in Microsoft Excel.

Experience with
IBM Maximo or another computerized maintenance management system (CMMS) is highly desirable.

This position is located at NASA's Wallops Flight Facility near Wallops Island, VA.

Key Responsibilities

Maintenance Scheduling & Planning

• Develop, maintain, and update weekly, monthly, and long-range maintenance schedules.
• Coordinate scheduled maintenance activities with supervisors, technicians, operations, and other stakeholders.
• Monitor scheduled work to ensure activities are properly planned, prioritized, and executed.
• Identify schedule conflicts, resource constraints, overdue work, and potential impacts to maintenance objectives.
• Track maintenance work orders from planning through completion and ensure accurate status updates.
• Assist with developing maintenance plans, schedules, and workload forecasts.
• Support the coordination of preventive, calibration, and predictive maintenance activities.
• Maintain accurate maintenance calendars and workload projections.

Maintenance Management System / Data Management

• Enter, update, and maintain maintenance data within the CMMS.
• Monitor work order data for accuracy, completeness, and timely updates.
• Track preventive maintenance compliance, overdue work, backlog, labor utilization, and other maintenance performance indicators.
• Assist with data cleanup and validation to improve the accuracy and reliability of maintenance records.
• Identify data discrepancies and coordinate corrections with appropriate personnel.

Reporting & Analytics

• Develop, maintain, and distribute recurring maintenance reports and dashboards.
• Create Excel spreadsheets and reports used to monitor maintenance performance, workload, schedules, backlog, and key performance indicators.
• Analyze maintenance data and identify trends, discrepancies, and areas requiring management attention.
• Develop and maintain Excel-based tracking tools, dashboards, charts, and data summaries.
• Consolidate information from multiple sources into clear and accurate management reports.
• Support the development and tracking of maintenance Key Performance Indicators (KPIs).
• Prepare ad hoc reports and analyses in response to management requirements.

Maintenance Administrative Support

• Provide day-to-day administrative and analytical support to the Maintenance organization.
• Prepare meeting materials, status reports, schedules, action-item trackers, and other maintenance documentation.
• Maintain organized electronic records and maintenance documentation.
• Track maintenance action items and follow up with responsible personnel as necessary.
• Assist with audits, inspections, program reviews, and management presentations.
• Support continuous improvement initiatives and process-development activities.

Communication & Coordination

• Serve as a central point of coordination for maintenance scheduling and related information.
• Work effectively with Maintenance Manager and Service Area supervisors, planners, technicians, engineering, and management.
• Participate in maintenance planning meetings and provide current schedule and performance information.
• Escalate scheduling, workload, data, and resource issues that may affect maintenance performance to the Maintenance Manager.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, maintenance management, operations, engineering, or a related field preferred.
• Microsoft Excel proficiency is a required qualification. Candidates must demonstrate the ability to develop, maintain, analyze, and present maintenance data using Excel, including formulas, pivot tables, lookups, charts, and recurring management reports.
• Strong organizational and…