Maintenance Manager

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains.

If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

Annual Salary range: $60,000 - $65,000.

Title:

Maintenance Manager

Reports To:

General Manager

Department:
Maintenance

Position type: full-time, year-round.

Location:

Shenandoah National Park.

Estimated start date: 1/4/2027.

Responsible for ensuring all goals and objectives of the Maintenance Department are achieved in a timely, cost-effective and quality-oriented manner. Must be adept at managing budgets, leading and developing maintenance staff into a strong performing team and possess the ability to complete a variety of maintenance tasks.

• Ensure that all maintenance team members are properly qualified and trained for their various assignments
• Detect needed repairs on buildings, grounds, and equipment by following established inspection procedures
• Must be capable of “hands on repairs” in most maintenance disciplines and be available to assist other maintenance staff with related tasks such as general painting, carpentry, plumbing, electrical, masonry, concrete, heating, welding, roofing and other related jobs including landscaping and care and maintenance of all restroom facilities.
• Perform assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment
• Comply with industry safety standards and procedures to ensure all maintenance staff perform job duties properly, including lifting, climbing, etc.
• Polite, knowledgeable and timely customer service when responding to visitor inquiries
• Understand the Company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
• Operate and maintain a computer-based planned preventative maintenance program for building equipment and maintenance and repairs scheduling.
• Adhere to defined budgets and reporting processes
• Participate in the recruiting, interviewing, hiring and training of all Maintenance Associates and provide direct leadership, coaching and mentoring of the maintenance staff
• Manage labor costs according to the labor schedules provided by the GM
• Ensure compliance with operational and corporate standards, company policies, federal/state/local laws and ordinances including Health & Safety standards and ISO (Environmental & Quality) management systems, policies, goals and initiatives
• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards for all Maintenance Associates
• Develop excellent relationships with external providers of maintenance services, such as electrical contractors, to ensure prompt, efficient support of all property maintenance needs
• Communicate as necessary with GM and ONP Director of Maintenance Operations on all property-related projects
• Other duties per Duties Checklist and as assigned

• Must be self motivated with the ability to perform with the highest professional and ethical standards
• Must respond well to a…