Operations Manager

Company Overview

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including food service, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Operations Manager oversees all aspects of warehouse operations including strategic planning, financial performance, leadership, process optimization and employee development. The role integrates operational development with corporate objectives, aligning resources to meet customer demands and foster continuous improvement. The Operations Manager reports to the Regional Logistics Director and collaborates with cross‑functional teams to achieve logistics and organizational goals.

Leadership:

• Execute strategic plans for the warehouse aligned with corporate logistics goals.
• Lead initiatives to integrate digital transformation, including adopting warehouse management systems.

Operational Excellence:

• Ensure operational efficiency by optimizing resources, improving workflows, driving cost‑effective solutions.
• Manage key performance indicators (KPIs) for safety, productivity, quality, order accuracy and on‑time shipping.
• Develop and enforce standard work to enhance productivity and sustainability.

Financial Oversight:

• Manage site P&L ensure cost control and budget adherence. Understand cost drivers at the site, be able to provide cost savings opportunities, and provide monthly cost forecasts.

Workforce Management:

• Oversee staffing plans, recruitment, and onboarding to align workforce capacity with operational demands.
• Administer training programs to upskill employees and prepare the workforce for process changes.
• Foster an inclusive collaborative culture that emphasizes safety and continuous improvement.

Stakeholder

Collaboration:

• Act as the primary liaison between corporate, regional logistics, and the manufacturing facility.
• Engage with the commercial team to align warehouse operations with business priorities and customer expectations.

Change Management:

• Lead change management initiatives, including communication and training, to ensure smooth adoption of new processes and technology.
• Drive cultural shift to embrace innovation and cross‑functional collaboration.

Risk & Compliance:

• Monitor and mitigate risks, ensuring safety, quality and regulatory standards compliance.
• Administer business continuity plans as needed to minimize disruption during crisis.

• BA/BS Degree Preferred in logistics or related field.
• 5+ years of management experience in distribution/warehouse logistics.
• Proven track record managing operational performance, P&L’s and teams.
• Experience implementing warehouse management systems and leveraging analytics for decision making.
• Strong leadership, communication and problem‑solving skills.
• Strong knowledge of logistics operations safety, quality and regulatory compliance.
• Strong organizational skills with the ability to multi‑task and prioritize.
• Demonstrates the ability to work well with a variety of individuals.

With safety as our top priority and a commitment to employee well‑being, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.