Sales Center Leader

Salary & Benefits

Salary Range: $66,600 - $86,600

Annual Bonus Eligibility, Comprehensive Benefits Package, Paid Time Off, 401k & Company Match.

The Sales Center Leader is responsible for leading the execution of all shipping and sales center daily operations as well as activities that contribute to the creation of a world class sales center through continuous improvement. This position will oversee a team of hourly associates who will receive and ship products daily. The Sales Center Leader will be responsible for interacting daily with hourly associates, lead persons, sales managers, and region managers.

The main focus points will be internal customer service, safety, compliance to world class standards, accountability and productivity.

• Manage day to day shipping activities at the sales center to include the validation of inbound shipments, overages or shortages, and inventory.
• Initiate and drive effective communication to the supplying plants/DCs as well as the area managers regarding product inventory issues, product quality, shipping/delivery schedules, and equipment issues.
• Drive capability and accountability for meeting key performance targets; execute procedures and programs to increase productivity, effectiveness, and quality of work.
• Ensure proper scheduling of shipping staff to appropriately manage labor hours against the needs of the business.
• Direct, monitor, and measure the activities of hourly associates, focusing on improvements in fill rate, accuracy, and quality.
• Hold sales center associates accountable for compliance to the product and equipment accountability procedures to reduce loss and waste as well as develop action plans to address any identified loss or waste.
• Engage and develop core competencies in sales center associates through training, coaching, mentoring, and consistent performance feedback.
• Foster an atmosphere of continuous improvement to include the development of self, others, and work processes.
• Responsible for the recruiting and hiring process of sales shipping associates.
• Support "Superior Quality Always" by maintaining and enforcing BBU Food Safety and internal audit standards to ensure a secure and food safe environment.
• Achieve the sales center safety goals; deliver on safety awareness programs accordingly to eliminate unsafe acts, eliminate workplace injuries, and lead local organization to achieve the goal of zero injuries and maintain and enforce BBU Food Safety and internal audit standards.
• Perform special projects and assignments as requested by Leadership.
• May need to provide route coverage for unplanned vacancies in Route Sales Professionals and Independent Business Partners when necessary.
• Additional duties as assigned.

• Instruction is limited to operational direction to achieve specific objectives/outcomes.
• Ability to manage direct reports generally at staff level.
• Ability to establish project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.
• Ability to implement programs for area of responsibility.
• Ability to exchange complex information effectively to reach agreement in ambiguous or difficult situations.
• Ability to effectively make decisions that are more tactical in nature with impact on one or two areas.

Bachelor Degree preferred.

Ideal candidate will possess:

• At least 1 year warehouse/distribution management or DSD experience preferred.
• At least 6 months experience leading and influencing others.
• A combination of training and experience that results in demonstrated competency to perform the work may be substituted.
• Excellent organizational, communication (written and oral) skills and detail-oriented.
• Strong computer skills and proficiency in Microsoft Office.
• AS400 experience a plus.
• Must be able to acquire and maintain a DOT Medical card.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.