Food Services Supervisor

Employment Status:
Full time

Shift: Any Day, Any Shift (United States of America)
Facility: 159 Hartley Way - Pearisburg
Requisition Number: R159583

• The Food Services Supervisor supervises the Dining and Nutrition Services team that provides patients and visitors retail and dining service operations for Carilion Clinic.
• Supervises and monitors daily dining service and patient delivery service.
• Consults with the leadership team on service issues and keeps them informed of related activities, needs and problems.
• Advises leadership of process improvements.
• Manages employee's schedules.
• Monitors and adjusts staffing levels and hires contingent employees as necessary to meet quality control and customer requirements.
• Interviews, selects and orients new employees as necessary.
• Ensures all required new hire paperwork is completed.
• Makes hiring recommendations to senior leadership team as needed.
• Trains, coaches, evaluates and reviews performance, encourages professional development.
• Provides and participates in department in-services.
• Provides technical assistance to employees to assure that service and quality standards are met.
• Administers hospital and departmental policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Assists leadership with annual budget preparation.
• Prepares operations reports for leadership and other reporting as required.
• Receives and reviews job orders, prioritizes, informs management of production status, time schedules and ensures production deadlines are met as required.
• Establishes production goals, objectives and quality control standards to better serve the customer and comply with all accreditation requirements.
• Monitors workflow and time schedules to meet production goals as assigned.
• Ensures compliance of Carilion policies and procedures and all regulatory guidelines as prescribed by various agencies, including JCAHO, OSHA, etc.
• Ensures compliance with contracts and service line customer service agreements.
• Provides conflict resolution with internal and external customers as necessary.
• Provides excellent services to patients and customers.
• Communicates with vendors as necessary.

High School Degree required

2 years of supervisory experience in high volume food production system.

SERV‑Safe Certification or equivalent certification from the Virginia Health Department.

• Good communication skills.
• Good supervisory skills to provide technical assistance as needed.
• General interest in staff development.

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace.